Frequently Asked Questions

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Bulk Water Delivery

Q: What types of water do you deliver?
We provide both potable (drinking) and non-potable water for homes, acreages, farms, pools, hot tubs, and construction sites.

 

Q: Do you fill pools, skating rinks, ponds, or dugouts?
Yes! We regularly fill swimming pools, hot tubs, outdoor skating rinks, ponds, and dugouts. Whether it’s a backyard rink or a large agricultural project, we’ve got the equipment and capacity to get it done efficiently.

 

Q: How soon can I get a delivery?
Most deliveries are scheduled within 24–48 hours, with emergency or same-day service available when needed.

 

Q: How much water can you deliver at once?
Our fleet offers flexible load sizes to fit your cistern, tank, or project — from small residential fills to large commercial hauls.

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Septic Services

Q: How often should I have my septic tank pumped?
We recommend every 2–3 years for most households, but usage and tank size can affect frequency.

 

Q: Do you offer both residential and commercial service?
Yes, we handle everything from home systems to large commercial and event units.

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Cistern Cleaning & Maintenance

Q: How often should my cistern be cleaned?
A cistern should be cleaned and sanitized at least once per year, or anytime you notice odor, discoloration, or debris.

 

Q: Can you clean and refill it the same day?
Yes — we can clean, sanitize, and refill your cistern in one visit for your convenience.

 

Water Well Drilling & Maintenance

Q: Do you drill new wells and service existing ones?
Absolutely. We provide complete well drilling, maintenance, repair, and decommissioning services.

 

Q: How do I know what type of well I need?
Our team evaluates your property, geology, and water needs to recommend the best drilling method and system setup.

 

Outhouse, Executive Units & Water Station Rentals

Q: What’s the difference between standard and executive units?
Standard units are perfect for job sites or events, while executive trailers offer flushable toilets, sinks, lighting, and full comfort.

 

Q: Do you deliver and service the rentals?
Yes — we handle delivery, setup, regular servicing, and pickup for all rentals.

 

Q: What are water stations used for?
Water stations provide clean drinking or handwashing water for public events, job sites, and festivals.

 

Inspection Services

Q: What’s included in an acreage or property water inspection?
We inspect your water well, cistern, and septic system to ensure everything is working properly and up to code.

 

Q: Why is an inspection important when buying or selling property?
A professional inspection gives you peace of mind, helps avoid costly repairs, and ensures your water systems meet safety standards.

 

Bottled Water Delivery

Q: What sizes of bottled water do you offer?
We supply 18.9L jugs for coolers, plus smaller bottled options for homes, offices, and businesses.

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Q: Do you offer regular delivery routes?
Yes, choose weekly, bi-weekly, or monthly deliveries — or visit our Cochrane location for pickup.

 

Water Filtration & Treatment

Q: What types of systems do you install?
We offer sediment and carbon filters, UV purification systems, reverse osmosis units, and iron, sulfur, and hardness treatments.

 

Q: Do you sell filters and salt for my system?
Yes — we stock all filters, salt, and replacement parts, available for pickup or delivery.

 

Q: How do I know what filtration system I need?
Our technicians can test your water and recommend the best solution for your home, acreage, or commercial site.